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Van Raam produces uniquely special needs bicycles and specializes in tricycles, transport bikes, scooterbikes, wheelchair bikes, tandem bikes, double rider bikes, and low step trough bikes (also known as comfortbikes). Each model is also available as an electric bike (Pedelec).
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Van Raam is a Dutch producer of unique custom bikes. Want to know more about our company or special needs bikes?
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Adapting and duplicating support modes as a Van Raam dealer
As a dealer, service is an extremely important factor. From time to time it happens that customers need different settings in the pedal support, depending on the disability and needs. Learn in this article how you as a dealer can customize bicycle support modes and duplicate them.
Van Raam Dealer
Van Raam has as a bicycle manufacturer of adapted bicycles in more than 20 countries, dealers who sell adapted bicycles. Furthermore, they deliver them, take care of the service and arrange the warranty. The custom bikes can be purchased worldwide. As a dealer it is important to provide good service and to adjust settings individually if necessary. As this provides the customer with the best possible service. Would you like to know more about dealers and the different types of Van Raam dealers? Then read the article "Find a Van Raam dealer near you". If you have any questions, you can always contact your dealer or contact Van Raam.
As Van Raam dealer, adapt and duplicate support modes
Watch the following video to see how you as a dealer can customize and duplicate a support mode from a Van Raam bicycle in the Van Raam dealer tool.
What are support modes?
Support modes are bike programs in which bike settings are stored. These must be adapted and duplicated on the computer, then they can be imported into the pedal support system via the computer or app. The support modees can only be adapted if they are duplicated. These adjustments and the duplication can only be done as a dealer. The standard modes, Eco, Eco+, Comfortabel, Power and Extra Power can be duplicated and adapted as there are customers where the standard settings are not compatible because the needs are different. This is for example if a person has only one leg or one leg has less strength, then the programs can be optimally adapted to the needs of the customer.
Video Van Raam bicycles - adapting and duplicating support modes
In the following you can read step by step what you can see in the video above, so as a Van Raam dealer you can bike customize and duplicate support modes.
Step 1:
To modify and duplicate support modes, your bike must be connected to the Van Raam software. Do you want to know how that works? Watch the video in the article "In 7 steps connect and read out Van Raam dealer tool".
Step 2:
Select the support mode you want to duplicate. By clicking on the desired support mode.
Step 3:
You are automatically redirected to the page with the support modes.
Step 4:
The settings of the selected support mode (duplicated support mode) are now visible below.
Step 5:
The settings can now be changed as desired.
Step 6:
The settings can be adjusted by moving the button on the scroll bar. Do not forget to activate the checkbox 'visible in the application' when saving.Â
Step 7:
When you have adjusted all settings to your needs, save them by clicking the 'Save' button.
Step 8:
You will find the saved support mode under "Available bike support modes".
Step 9:
From the software you can send the information to the bike. The support mode can now also be found in the e-bike app.
In 7 steps connect and read out Van Raam dealer tool
Would you like to learn how a Van Raam dealer can connect and read out a Van Raam bicycle with the Van Raam dealer tool? Learn more about this in the article and in the related video: "In 7 steps connect and read out Van Raam dealer tool" As a Van Raam dealer it is important to be able to connect and read out a bicycle well. This is important to know in order to provide a good service to customers. As a customer it is interesting to know that this is possible.Â
Install and test new components
When a new motor or controller is installed on a Van Raam bicycle it must first be installed and tested. As the service of a dealer is very important to ensure the mobility of the customer, Van Raam gives in this video and article a detailed instruction how to do this exactly and thus provide the best performance of the system for the customer. So in the article "Van Raam bike install and test new components" and accompanying video you will learn how you, as a dealer, can read and test new components.Â
Connect your adapted bike with the Van Raam E-Bike App
In this article "Connect your adapted bike to the Van Raam e-bike app" and video you will learn how you as a Van Raam bike owner and also as a dealer, this can be relevant for service services, can connect an electric Van Raam bike to the E-Bike App.
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