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Van Raam produces uniquely special needs bicycles and specializes in tricycles, transport bikes, scooterbikes, wheelchair bikes, tandem bikes, double rider bikes, and low step trough bikes (also known as comfortbikes). Each model is also available as an electric bike (Pedelec).
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5 questions for Van Raam premium dealer Roll-on Mobilitycare
Berrie Lavrijssen, owner and founder of Roll-on Mobilitycare, has been selling Van Raam bikes since 2008. In this article, he shares more about his company and what makes Roll-on Mobilitycare unique as a Van Raam dealer.
1. Why did Roll-on Mobilitycare become a Van Raam premium dealer?
"Roll-on Mobilitycare is a well-known name in the rehabilitation aids world. We specialise in the sale, maintenance, repair, and adaptation of new and used tricycles and adapted bicycles. Service and quality are our main priorities. We enjoy thinking along with the customer and do not shy away from a challenge. Besides a showroom full of demo models, we also have a large stock of used bikes and a warehouse full of parts. This allows us to act quickly if a bike needs repair.
We became a premium dealer because Van Raam has a very diverse and extensive range of bicycles. We want as many people as possible to enjoy their own freedom and mobility. With Van Raam bicycles, there is a suitable bike for almost everyone to achieve this."
2. How do you help customers looking for a Van Raam bike?
"You can drop by without an appointment or make one. We will then, over a cup of coffee, discuss your wishes and expectations, and what we can do for you. Together we will look at which bikes might be suitable and where your preference lies."
Take a test ride
"Of course, you can also take a test ride, under supervision. During the test ride, many options are available, such as foot fixation, lower leg fixation, balanced pedals, and various types of saddles, handles, and handlebars.
If you are still unsure or find cycling on the adapted bike difficult, one or more follow-up appointments will be scheduled to practice more, possibly under the guidance of an occupational therapist, and to fine-tune what you need."
We want as many people as possible to enjoy their own freedom and mobility.
Berrie LavrijssenThe purchase and delivery process
"Once a decision has been made on which bike is most suitable, we will provide a quote that we will discuss with you. Any financing options, such as with the help of a personal care budget (PGB), will also be discussed. We will guide you in this. Once you have made a choice, we will order the bike. We also have some bikes in stock.
As soon as the bike arrives, we check and adjust it, and fit any options. You are welcome to come and try the bike again with us and possibly have further adjustments made. We will also discuss the possibilities of insuring the bike through us. Then we make an appointment to deliver the bike to your home. Upon delivery, the bike will be adjusted to fit if necessary, and you will receive the necessary instructions on the use and storage of the bike. Of course, we will also answer all your questions.
After delivery, we are of course always available for questions about use, maintenance, and repair. Any repairs or maintenance work will be carried out in our own workshop. We can also arrange transport of the bike for maintenance and repair."
3. How does Roll-on Mobilitycare assist customers who already own a Van Raam bike?
"If you already own a Van Raam bike, you can come to us for service, maintenance, and warranty. This is always done in consultation with you. We can pick up and return the bike from your home if desired. The work on the bike is carried out in our own workshop. You can also trade in a Van Raam bike with us."
4. What is your best customer experience with a Van Raam bike?
"We have had many wonderful experiences with customers who regained their freedom through a Van Raam bike. One of the most memorable moments for me was Elad, a 15-year-old boy from Israel. He visited us twice with his parents because purchasing an adapted bike for Elad was not possible in Israel. Elad bought a Van Raam Easy Rider, which we adapted to his needs. It was shipped to Israel, where Elad enjoys his adapted bike immensely!"
It is wonderful to see how happy people are, who, through these projects, have more social contacts, go outside, and stay active.
Berrie Lavrijssen5. What makes Roll-on Mobilitycare unique as a Van Raam premium dealer?
"We stand for service and quality and do not shy away from a challenge. If there is no ready-made solution for a customer, we will look for possible solutions together with the customer. We fully guide the process from getting to know a tricycle to the purchase. After the purchase, it doesn't stop for us; we offer the possibility to guide people at home with cycling and, of course, we are also ready when it comes to warranty, maintenance, or repair of the bike after purchase. We have a very extensive workshop and carry out all repairs and maintenance work in our own workshop. Customers never have to miss their bike unnecessarily long."
Favourite Van Raam bike of Berrie: Fun2Go side-by-side tandem
"There are so many beautiful duo bike projects in our area. It is wonderful to see how happy people are, who, through these projects, have more social contacts, go outside, and stay active. It is fantastic to be able to contribute to that."
View the contact details of Roll-on Mobilitycare
"We are very easily accessible by car. You can park for free in front of our door. We are located 500 metres from the exit of the A67. We are also easily accessible by bike, and if you come by public transport, the nearest bus stops about 500 metres away."
View the contact details of Roll-on Mobilitycare on the dealer page.
More about Van Raam premium dealers
It is possible to order a Van Raam bike from a Van Raam premium dealer. A premium dealer has at least 6 of the following bikes in the showroom:
- Balance low step-through bike
- Fun2Go side-by-side tandem
- VeloPlus wheelchair bike
- OPair wheelchair bike
- Easy Rider tricycle
- Easy Rider Compact tricycle
- Maxi tricycle
- Midi tricycle
The dealer has product knowledge, and a specialist is present. Furthermore, a workshop and skills are available to perform service. Read more about the different types of Van Raam dealers.
Find a dealer near you
Looking for a Van Raam dealer, but Roll-on Mobilitycare is not nearby? In our dealer locator, you can find your nearest dealer. Select a country, search by postcode/location, and/or enter the type of dealer. This way, you can find a dealer near you.
Do you have any questions?
We are happy to assist you! Please check our contact page or contact us directly using the options below.