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Frequently asked questions

Van Raam app

Before you can use the Van Raam e-bike app, you need to download the app on your phone. You can download it for free via the Google Play Store (for Android) or the Apple App Store (IOS). After downloading the app, you need to give permission for a few points. This is necessary because the app uses the Bluetooth function of the phone. You can also indicate whether you want to receive push notifications from the app.

On our website, you can find a lot of information about installing and using the Van Raam e-bike app. For example, read the article 'How does the Van Raam e-bike app work?'. If the installation doesn't work after reading these pages and watching the instructional videos, please contact your Van Raam dealer.

The Van Raam e-bike app can be used as a luxury bike computer (showing speed and total distance ridden). You can also change your bike settings, send an SOS message with GPS location and view information about the bike. Read and watch the video in the article 'How does the Van Raam e-bike app work?'.

A great advantage of the free Van Raam e-bike app is that it can be used as a luxury bike computer (showing speed and total distance ridden) in combination with a Van Raam electric bike. You can also change your bike settings, send an SOS message with GPS location and view information about the bike

The Van Raam e-bike app is a free smartphone app (available for iOS and Android) that you can use while cycling on your Van Raam electric bicycle. This app can be used as a luxurious bike computer for all Van Raam bicycles with pedal assistance. You can change your bike settings, send an SOS message with GPS location and view information about the bike. Read all the information and the detailed description about the Van Raam app.

You use the Van Raam e-bike app in combination with your electric Van Raam bike. To connect your Van Raam bike with the app, the pedal assistance of the bike must be turned on. Check out a detailed explanation and instructional video about the app in the article 'How does the Van Raam e-bike app work?'.

In a few simple steps, you can connect your bike to the Van Raam e-bike app. Read and watch the instructions in the article 'Connect your adapted bike to the Van Raam e-bike app'.

In the article 'How does the Van Raam e-bike app work?', you can read and watch more about the Van Raam e-bike app. Contact your Van Raam dealer for any questions about the app or contact Van Raam directly at +31 (0)315 - 25 73 70 or info@vanraam.com.

Read and follow step by step how to connect your Van Raam bike to the Van Raam e-bike app in the articles 'Connecting adapted bike to the Van Raam e-bike app' and 'How does the Van Raam e-bike app work?'. Contact your Van Raam dealer for further questions about the app or with Van Raam via +31 (0)315 - 25 73 70 or info@vanraam.com.

Read and watch step by step how to connect your Van Raam bike to the Van Raam e-bike app in the articles 'Connecting custom bike to the Van Raam e-bike app' and 'How does the Van Raam e-bike app work?'. Contact your Van Raam dealer for further questions about the app or Van Raam at +31 (0) 315 - 25 73 70 or info@vanraam.com.

Make sure to set the location service to 'always' in the app settings on your iPhone. Then reconnect with the bike.