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Frequently asked questions

Van Raam app

Before you can use the Van Raam e-bike app, you need to download the app on your phone. You can download it for free via the Google Play Store (for Android) or the Apple App Store (IOS).

On our website, you can find a lot of information about installing and using the Van Raam e-bike app. For example, read the article 'How does the Van Raam e-bike app work?'. If the installation doesn't work after reading these pages, please contact your Van Raam dealer.

With the Van Raam app, you can set a different support mode on your Van Raam bike. You can also view information about the bike. Also read our article 'How does the Van Raam e-bike app work?'.

With the Van Raam app, you can set a different support mode on your Van Raam bike. For each ride, you can choose a different support program and the level of pedal assistance. You can also view information about your bike.

The Van Raam e-bike app is a free smartphone app (available for iOS and Android). With the Van Raam app, you can set a different support mode on your Van Raam bike. It is important that Bluetooth is enabled on your phone and the display of the bike is turned on. After logging in, you will follow a few standard steps to get started quickly. Click on 'Get Started!'. You can add your Van Raam bike to the app, after which you can set up another support mode. Read all the information and the detailed description about the Van Raam app.

You use the Van Raam e-bike app in combination with your electric Van Raam bike. To connect your Van Raam bike with the app, the pedal assistance of the bike must be turned on. Check out a detailed explanation about the app in the article 'How does the Van Raam e-bike app work?'.

In a few simple steps, you can connect your bike to the Van Raam e-bike app. Read and watch the instructions in the article 'Connect your adapted bike to the Van Raam e-bike app'.

In the article 'How does the Van Raam e-bike app work?', you can read more about the Van Raam e-bike app. Contact your Van Raam dealer for any questions about the app or contact Van Raam directly at +31 (0)315 - 25 73 70 or info@vanraam.com.

Read and follow step by step how to connect your Van Raam bike to the Van Raam e-bike app in the articles 'Connecting adapted bike to the Van Raam e-bike app' and 'How does the Van Raam e-bike app work?'. Contact your Van Raam dealer for further questions about the app or with Van Raam via +31 (0)315 - 25 73 70 or info@vanraam.com.

Read and watch step by step how to connect your Van Raam bike to the Van Raam e-bike app in the articles 'Connecting custom bike to the Van Raam e-bike app' and 'How does the Van Raam e-bike app work?'. Contact your Van Raam dealer for further questions about the app or Van Raam at +31 (0) 315 - 25 73 70 or info@vanraam.com.

Make sure that Bluetooth is enabled on your phone and the display on the bike is turned on. Then, open the app on your phone, and you can connect to your Van Raam bike.