Customer experiences

Customer experience Easy Rider electric 3-wheeler - Marco Alms

Customer experience Easy Rider electric 3-wheeler - Marco Alms
10 / 10
Germany

Marco is dependent on a wheelchair and because of his intervertebral discs and shoulder he cannot 'feel the wind through his hair' for a long time. Recently Marco got the Easy Rider electric 3 wheeler bike, which has opened new perspectives for him. Read Marco's story here.

Specifications
Easy Rider tricycle
Pedal assist, Foot fixation, Armrest (foldable), Mirror, Baskets
Configure your bike
Van Raam Easy Rider electric 3 wheel bike Marco Alms
Easy Rider electric 3 wheel customer experience Alms

A brief introduction of Marco

Marco: "I am 51 years young and live in Wietzendorf, Germany. Due to 4 operations on my intervertebral discs, I am unfortunately dependent on a wheelchair. At home, I can take a few steps with a walker, but not very far.

To participate in life again, I want to get outside more and build up muscles, so I bought the Easy Rider electric 3 wheeler. This has changed my life, because now I don't have to lie in bed alone."

Purchase of electric 3-wheel bike Easy Rider

"When I was researching on the internet to regain my mobility, I came across Van Raam. I visited Van Raam's website and searched for everything that was important to me and I found it.

I was able to make a test drive at a local dealer, who then sold me the Easy Rider electric 3 wheeler. Because the health insurance would not approve the bike for me, I started an appeal for donations. This made it possible for me to buy the Easy Rider 3 wheeler."

Customer experience Van Raam electrical Easy Rider
Customer Experience Easy Rider 3 Wheel Marco Alms

The two rear wheels provide a great feeling of security.

Marco Alms

Marco's individually special needs tricycle

Each Easy Rider can be adjusted to your own wishes. Read here which options Marco has and why.

Marco: "I have, because I do not have much strength in my legs yet, footrests for better grip. I also have armrests that offer me a lot of comfort and mirrors so I don't have to turn around to look back. I also chose a bike in the colour yellow because I am a fan of the German Bundesliga team Borussia Dortmund.

Experience with the Easy Rider e-bike

"So far I like it so much that I don't even want to get off. Unfortunately, I can't ride such long distances yet. So far the furthest I've gone is 5 km. But I have already enjoyed them so much.

The backrest is very comfortable, with the armrests. It simply offers a secure hold, especially for back problems.

The electric pedal support makes it possible to get going quickly, and of course it's a relief if you don't have much strength in your legs yet. Since I also have to deal with a bit of dizziness from time to time, the tricycle is an absolute help for safe cycling. The two wheels at the back give me a great sense of security."

Customer experience Easy Rider electric 3-wheeler Van Raam Marco Alms

I give the Easy Rider a 10, I am absolutely satisfied and find it highly recommendable.

Marco Alms

Smart e-bike app with the Van Raam pedal support

"The Van Raam app is wonderful. I can see how fast I'm going, how many kilometres I'm riding. Later, I can see where I have ridden. I also find it important that I can see how full the battery is and when I need to charge it. I think the SOS button is really great and important. If there is an emergency, the subscriber gets an SMS with the location of where I am.*

*This was possible with the old app, the app has since been updated, allowing users to view bike information and switch support modes within the app.

A simply great tricycle!

I get consistently positive feedback, reactions about the EasyRider 3, what a great and chic bike it is. I give the Easy Rider a 10, I am absolutely satisfied and find it highly recommendable.

I always like to tell people that and share my stories, not only on social media but also with newspapers, such as the Böhme Zeitung, a large newspaper in our region of Heidekreis / Lower Saxony.

Marco Alms - Wietzendorf, Germany
Bike: Easy Rider electric 3-wheeler

Marco Alms Customer Experience Easy Rider Electric 3-Wheeler
Pros & cons
  • Comfortable back and armrests
  • Safe feeling due to two wheels at the back
  • Useful Van Raam app
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