How does the Van Raam e-bike app work?
Van Raam bicycles with pedal assistance are smart e-bikes. These can be connected to the Van Raam e-bike app. In this article, we'll tell you more about some of the features of this app and how it works.
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Van Raam produces uniquely special needs bicycles and specializes in tricycles, transport bikes, scooterbikes, wheelchair bikes, tandem bikes, double rider bikes, and low step trough bikes (also known as comfortbikes). Each model is also available as an electric bike (Pedelec).
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How to recognise the Van Raam electrical system
Tips \ Pedal assist
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Most Van Raam bicycles can be expanded with pedal support. From time to time, Van Raam bicycles are fitted with a different electrical system. This can have very negative consequences, which we would like to warn everyone about. Read here how you can recognise whether your bike has the original Van Raam Silent System.
Video: How to recognise the Van Raam electrical system
Tip: This video is in Dutch. Feel free to turn on the subtitles for accompanying text and explanations.Â
Features and functions of the Van Raam electrical system
The motors, batteries, controller, smart display and software of the Silent System have been developed by and for Van Raam, especially for our special needs bikes. Almost every Van Raam bicycle (with the exception of the Husky child tricycle and City walking aid) can be ordered with pedal support.
Van Raam has its own Electrical Department, which checks and improves the Silent System on a daily basis. This is to keep the electrical system as optimal as possible.
A Van Raam bicycle with pedal support (delivered after Januari 2024) can be easily recognised by the following 7 features and functions:
1. Silent smart display
The Silent Smart Display is located on the handlebars and consists of a display with two buttons and a button module with 4 buttons. Whether the display is from Van Raam can be seen by the Van Raam logo under the display screen. The Silent Smart Display is easy to operate and has the following functions:
Battery percentage
Start assistance
3 different support modes
Light button
On/off button
You can read more about the Silent Smart Display in the article 'Instruction Silent Smart Display for Van Raam bikes'. Also, watch the video to see what the display looks like and how it functions.
2. Backwards function
All electric Van Raam bicycles with three wheels and equipped with the original Van Raam Silent pedal support system allow you to cycle backwards. Would you prefer a back pedal brake, but still want to have the option to cycle backwards? Then you can choose the combination 'back pedal brake with backwards function'. Cycling backwards is possible as soon as the pedal support is switched on. Read more about cycling backwards in the article 'Riding backwards with pedal support on a custom bike'.
3. Motors
Every Van Raam bicycle with the Silent System has an almost silent motor that drives the pedal support. There are three different motors for the Silent System:
VR1F Silent
VR2F Silent HT
VR2R Silent HT
Van Raam uses motors in the front wheel, in the rear wheel or on the rear axle between the rear wheels. Read more about the motors in the article 'Why a front or rear hub motor instead of a mid-drive motor?'.
VR1F Silent motor
VR2F Silent HT motor
VR2R Silent HT motor
4. Batteries
From 2012, Van Raam uses Lithium Ion (Li-ion) batteries. The bikes with 3 wheels all have a Cube Li-ion pack, and the bikes with 2 wheels have a Slim Li-ion pack. The Van Raam batteries can be recognized by the 'R' of the Van Raam logo.
These extremely high quality batteries are produced in the Netherlands and last for many charging cycles. The Li-ion batteries have a 2-year warranty with a maximum of 500 charging cycles. Read more about the batteries in the article 'How does a Van Raam battery work and how to charge it?'.
Cube battery
Slim battery
5. Support individually adjustable
The level of support for the Silent System can be set by Van Raam and by Van Raam dealers according to customer preferences.
6. Smart e-bike with e-bike app
From May 2016, all Van Raam bikes equipped with pedal support have been delivered as smart e-bikes. With the Van Raam e-bike app, you can connect to the smart display via Bluetooth connection and view a lot of information.
Read more about the Van Raam e-bike app on the app page.
7. Lighting via the Van Raam electrical system
Van Raam bicycles with pedal support delivered after January 2020 are equipped with lighting via the electrical system as standard. When you switch on the electrical system via the display, the lighting comes on automatically. For turning the lights on/off, you can use the light button. If the battery is almost dead, it will still provide enough residual power so that the lighting will work as usual. Read more about the lighting in the article 'Lighting via the Van Raam electrical system'.
How to recognise the Van Raam electrical system
Are you doubting whether you have a Van Raam electrical system? Or do you want to know how old your Van Raam bicycle is? In the top middle section of the Van Raam configurator, you can simply enter your frame number to see which options your bicycle had when it left the Van Raam factory.
Older Van Raam electrical systems
If you have a Van Raam bike from before January 2024, you probably have a bike with a different display. Read more about the old smart display in this article: 'Instruction display Van Raam pedal assistance system'.
Do you have a Van Raam bicycle from before June 2016? Then you probably have a different type of motor, battery and display. Read more about this in the article 'Van Raam bikes with motors and pedal support before 2016'.
Benefits of the Silent System
Take a look at all the benefits of the Silent System below:
- Three different support modes
- Simple to use
- Almost noiseless but very powerful electric motors
- Extremely high quality and safe batteries
- Starting aid
- Pedal support forwards and backwards (except for bicycles with back-pedal brake)
- Individually adjustable support to suit the disability
- Smart e-bike
- Award winning
- Free Van Raam e-bike app
Disadvantages Van Raam bicycles with a different electrical system
Van Raam only has the Silent electrical system available for its bicycles. Sometimes there are Van Raam bicycles available with a different electrical system/motor system. However, it is not permitted to equip Van Raam products with electrical systems other than those stated by Van Raam. The Van Raam products are only tested for compatibility with the Van Raam electrical system. A different electrical system has the following adverse effects:
Equipping Van Raam's vehicles with motor systems other than those specified by Van Raam could lead to dangerous situations.
The guarantee and Declaration of Conformity expire when adaptations or changes are made to the bike using non-Van Raam components, such as installing a non-original Van Raam Silent electrical system.
With a non-original Van Raam electro system, it is often not possible to cycle backwards with the pedal support switched on.
You do not have the advantages of a Van Raam smart e-bike.
You cannot connect to the Van Raam e-bike app.
Another electrical system is often not personally adjustable.
Specifications Silent System
Curious about which motors and batteries the Van Raam bicycles have? And what the specifications are? These can all be found on the pedal support page.
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Van Raam bikes with motors / pedal support before 2016
This page contains information about Van Raam bicycles with pedal assistance which are delivered before June 2016.
Instruction for the Van Raam pedal support system Display
Do you already have an electric Van Raam bike or are you considering buying an adapted electric bike? Are you looking for clear instructions and explanations on how the Van Raam pedal support system Display works? Then take a look at our instruction video and the accompanying explanation text in this article, where we explain how to use it simply and clearly, so that you can use it directly and enjoy cycling your electric Van Raam bicycle to the fullest.
Lighting via the Van Raam electrical system
All Van Raam bicycles with the unique Van Raam pedal support system have standard lighting via the electrical system. In this article you will learn how the centrally controlled lighting works and if you have lights on your bike when the battery is empty.
Do you have any questions?
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