5 questions for Van Raam Premium Dealer REMOOVE

1. Why did REMOOVE become a Van Raam Premium Dealer?

REMOOVE offers social innovation services, planning, training, consulting, and a means of transport, all of which are aimed at the wellbeing of people, mobility and an inclusive style of tourism. Me and my business partner Andrea Tomasoni are fully involved on developing the different streams of our business. We have a group of professional partners helping us on delivery the best services on each branch: disability manager, account manager, physio therapists, mechanic, lawyers, project experts etc... In addiction we have frequently some students doing their working training on our office.

We became a Van Raam Premium Dealer because we'd like to provide the best services to our customers. Not only in terms of selling but also helping them to find the best solution for their needs, the best after sales and a company that care of their wellbeing at large. Becoming a Premium Dealer represented exactly our goal: be credible, be solid, be trustable.

2. How do you help customers who are looking for a Van Raam bicycle?

Test ride

Customers can come to the shop, they can book an appointment or make a reservation for a test ride. We also give the chance to have the bike test at your place; a service where one of our experts came to your house with the van and at least 2 or 3 bikes to test to find the best solution for you.We also have options available that can be tested during a test ride, such as footrests, seats, and safety belt systems.

Purchase process

We start with the test ride. Once you find the right bike we go through the configurations and measurements. Then we check the transportation costs and accessories you need. Then we have the final quotation. To make the order customers have to sign the quotation and make a deposit. We offer splitting payments or financing options via Agos. 

We also have bikes on stock.

5. What makes REMOOVE unique as a Van Raam Premium Dealer?

Bike services: we have a repair shop, a garage and a big truck. We can provide local assistance to Van Raam bikes as well as on-demand "at home" service or reparations.

More of that:
REMOOVE works for specific territories, local authorities, communities and families to ensure inclusive and sustainable mobility, in which any single person can be free to enjoy spaces and experiences with no limitations.

We do work to develop specific plans for Inclusive Tourism: this means creating spaces, communities, regions, hospitality, restaurant services, and mobility accessible and usable for everyone. Helping to create social well-being and to increase a common economic value.

Finally REMOOVE works also on social innovation projects aim to build connections and relationships between people, institutions, and businesses, aimed to increase the wellbeing of individuals and communities.