Customer experiences

Customer experience low step through Balance - Jan de Jongh

van raam low step through balance jan de jongh
10 / 10
Netherlands

Jan de Jongh is 70 years old and lives with his wife in the Betuwe (a region in the Netherlands). After a partial spinal cord injury and rehabilitation, he was looking for a bike that would allow him to stand with both feet on the ground when standing still. Read the story of Jan and his low step through bike Balance.

Specifications
Balance low step through bike
Pedal assist, Panniers, Special blue color
200 km cycled
1 October 2021 purchased
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  • customer experience jan de jongh low step trough bike Balance

After rehabilitation looking for a low step through bike

"I am 70 years old. I live together with my wife in a family house in the Betuwe (a region in the Netherlands). My hobbies are photography, reading and cycling. After having surgery on my back five times in six days, I had a partial spinal cord injury. This was caused by the fact that my blood did not clot as it should. 

After my rehabilitation in the Hoogstraat Rehabilitation Clinic, I had to find a bicycle where I could stand with both feet on the ground when standing still. I searched the internet for such a bike and ended up at Van Raam."

Video: Jan cycles with his Balance

See in the videos below what the Balance low step through bike has brought John.

Tip: Dutch is spoken in his customer experience video. Feel free to turn on the subtitles for accompanying text and explanations.

Test ride at Van Raam and cycling with the Balance

"I have been to Van Raam for a test ride. This was very pleasant, the lady was very patient and explained everything very clearly. I ended up ordering the bike at Van Arkelen Tweewielers in Kesteren. The contact with the dealer is fine, they are very customer-oriented.

I cycle mainly for fun, depending on the weather I cycle 200 kilometers a week. For my Balance, I chose the options pedal support, SmartGuard tires and panniers. I also chose the frame color of my bike myself. Additionally, I cycle with the Van Raam E-Bike App, which I like very much.I would give the Balance low step through bike the grade 10 out of 10 I am a 100% content."

Jan de Jongh - Ochten
Bike: low step through bike Balance

balance low step through bike van raam de jongh

I cycle mainly for fun, depending on the weather I cycle 200 kilometers a week.

Jan de Jongh
Pros & cons
  • Everything in the plus
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